help center 
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Fiat Deposits and Withdrawals
- Overview on Deposit Order
- How to deposit Euro?
- How to withdraw Euro?
- What is my current Euro deposit transaction status?
- Why did Zebpay cancel my Euro deposit order?
- Where can I see my Euro deposits and withdraw transactions?
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KYC and Bank Verification
- How to verify account?
- How do I verify my bank details?
- How do I complete second level verification?
- How to verify a corporate account on Zebpay?
- Can I send/receive or trade cryptocurrencies before completing verification?
- What to do if my nationality and resident countries are different?
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Buy and Sell
- How to buy bitcoin and other cryptos with Euro?
- How to sell bitcoin and other cryptos with Euro?
- Where can I check my transaction history?
- On what basis do I become a market maker or a taker?
- How to set stop limit order?
- What is buy max and sell max?
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India
- New registrations for Indian users
- RBI and Ministry of Finance cautions users of virtual currency
- Zebpay announcement about Indian exchange business
- Zebpay announcement about your Rupee balances
- Rs deposits and withdrawals paused
- Is bitcoin legal in India?
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Send and Receive
- How to archive old/unused send address?
- EOS - sending and receiving
- How do I whitelist my address?
- What is address white-listing and why should I do it?
- Ether - sending and receiving
- Ripple - sending and receiving
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Bitcoin
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Zebpay offers
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General
- Prevent phishing and stay safe online
- How to deactivate Zebpay account
- How do I logout from Zebpay app?
- Circuit limits on Zebpay
- Why is the price of a coin/token so high?
- Why KYC is important for all types of transactions?
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Altcoins and Forked Coins
- Zebpay's Update on Ethereum Constantinople Hard Fork
- Zebpay's Support For Bitcoin Cash (BCH) Hard Fork
- Zebpay's Support For Everipedia (IQ) Airdrop
- Support for CyberMiles' mainnet upgrade and token swap
- Zebpay's Update on Bitcoin Gold (BTG)
- Disabling VeChain trading and transfers on Zebpay exchange
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Security
- Support for iOS 8.x
- Why are few transactions restricted after PIN reset?
- How to reset PIN instantly?
- Will I lose my bitcoins or other cryptocurrencies if I lose my mobile?
- I have lost my phone, what to do?
- How is my Zebpay wallet secured?
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Current Known Issues / Troubleshooting
- I am unable to send and receive IOST Token
- I cannot see newly launched coin in app
- I cannot see my receiving address - getting error
- I cannot see my balance after updating app
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Contact Us
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