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20 Comments

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    Zebpay Team

    Hi Ganesh, due to sudden increase in price, we are under huge strain since Monday. We are working non stop to finish backlog. I will check your account and resolve this. Sorry for this. - Sandeep, co-founder.

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    Aadhar Mehrotra

    Very good app and support system is also very good..(y)

    Edited by Aadhar Mehrotra
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    Nilofur Deen

    saturday i send money. but still not clear my order. what happedn i send many mail but no reply. call ur mobile always busy. my order number p25406.

    before your service fast

    but now.......

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    Rameshwar

    How much blockchain confirmation it would take to show transact btc in zebpay wallet? Because there is already 15 Confirmation on blockchain and still i cant see btc in my wallet.

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    sudhanshu

    I have obsrved many times including this moment,whenever bitcoin price go up you only increase the bitcoin buyers' price and not the sellers' price as it is happening now.when Coin desk was showing 675$ your buyers' price was nearly 47083 and buyers price was 46380 and now it is 681.5$ on coindesk and 47533 is your buyers' price and sellers'price remains as it is at 46380 why are you keeping benefit for yourself as a seller to your buyers and depriving the sellers on your exchange from taking the benefit of the price gain?

    PLEASE ADDRESS THIS ISSUE ASAP

     

     

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    Zebpay Team

    Last week we have been having problems with our support number due to nation wide issue of Reliance numbers. We are reviewing the situation to resolve this. Thank you for your patience.

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    Zebpay Team

    Hi Sudhanshu, Zebpay's bitcoin prices are influenced but will never match international prices. Our buy / sell prices depend on our stock situation, volatility and demand / supply in India. If we have stock and buyers are not buying, we cannot increase the sell price as we cannot buy bitcoins till our stock does not clear.

    We try hard to keep our margins tight but its not possible especially when there is high volatility.  

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    Mounika Varma

    from many days it was showing...sorry we cant connect you at the moment.please try again later..even my wifi speed is high..what i have to do

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    Zebpay Team

    Hi Mounika, please email your mobile number to support@zebpay.com so we can check this. Thanks.

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    Zebpay Team

    Hi John, please email support@zebpay.com with your issue. Since this is a public website, we do not suggest to leave your phone number here.

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    Zebpay Team

    Hi Jaideep, this is because you must have tried to enter a payment reference. However, I will inform the support team to check this.

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    Softechldh

    Sir i am want to trade in bit coin pls suggest what is your procedure i am new in this trade

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    JAIDEEP BISWAL

    Hello Sir. Thank You for your support.My problem is solved.Your service is very reliable.I must say Zebpay is the best Bitcoin Service in India.

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    Zebpay Team

    Hi Abhi, customer support is very important to us. We have been receiving high number of calls and are having trouble responding back on time on phone. But I can assure you that we respond fast to emails sent to support@zebpay.com

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    Vikas Gupta

    pin reset 9918797922

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    Subba4125
    Edited by Subba4125
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    Subba4125
    Edited by Subba4125
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    Subba4125
    Edited by Subba4125
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    Subba4125
    Edited by Subba4125
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    Subba4125
    Edited by Subba4125
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