Will I lose my bitcoins or other cryptocurrencies if I lose my mobile? Zebpay Team | August 05, 2018 11:35 No, you will not lose your investments. If you lose your mobile phone, your account cannot be accessed without your 4 digit PIN. Also if he keeps trying your PIN number, your Zebpay app will be locked after 3 wrong attempts. Once you get a new SIM card with the same mobile number, you can reinstall the Zebpay app on the new mobile phone. After you enter your mobile number and PIN in the Zebpay app, your cryptocurrencies and transaction history will be visible on your new phone.